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Landbot review

No-code chatbot builder for web, WhatsApp and messengers

Verified: · By AIStack Editorial

The verdict

Landbot lets you build conversational chatbots with a visual, no-code flow builder across your website, WhatsApp and messengers. It's great for marketing and support teams that want lead-gen or FAQ bots without developers. Pricing is in euros and AI chats are metered, so watch the caps as you scale.

[DRAFT — verdict pending hands-on retest of the current product version]

4.1 out of 5

Our editorial score

Value for money
3.9
Ease of use
4.5
Features
4.1
Support
4.0

Affiliate disclosure: some links on this page are affiliate links. If you sign up through them we may earn a commission — at no extra cost to you. It never changes our ratings or which tools we recommend. Read more.

How much does Landbot cost?

Landbot pricing — Freemium, from EUR 40/mo
Plan Price Best for
Sandbox €0 100 chats/mo, 1 seat
Starter €40/mo 500 chats, 100 AI chats, 2 seats
Pro €100/mo 2,500 chats, API access
WhatsApp Pro €200/mo 10,000 WhatsApp messages

Verified 2026-07-06: prices are in EUR (not USD). Free Sandbox tier available. AI chats are metered with per-chat overage beyond the included allotment. Confirm current EUR pricing at landbot.io/pricing before a refresh.

Landbot pros and cons

Pros

  • True free Sandbox tier to test
  • Intuitive visual, no-code flow builder
  • Covers website, WhatsApp and messengers in one tool
  • Combines classic flows with AI chats

Cons

  • EUR pricing adds FX friction for USD-first buyers
  • AI chats are metered and capped, with overage fees
  • WhatsApp capabilities sit in a pricier tier

What is Landbot and who is it for?

Landbot is a no-code chatbot builder centred on a visual flow editor. You design a conversation by dragging blocks — questions, conditions, actions — and connecting them into a path, then publish that bot to your website, WhatsApp or a messenger. No developers required.

It fits marketing teams that want lead-generation and qualification bots, and SMBs adding automated support or commerce flows on WhatsApp. Because the builder is genuinely approachable, agencies also use it to spin up bots for clients quickly. If you think in terms of designed conversational flows rather than open-ended AI chat, Landbot is built for you.

What are Landbot's key features?

The product blends classic bot-building with newer AI capabilities:

  • Visual flow builder — drag-and-drop conversation design, no code.
  • Omnichannel — deploy to website widgets, WhatsApp and messengers.
  • AI chats — add AI-powered responses alongside structured flows (metered).
  • Integrations — connect to CRMs, sheets and tools to route captured data.
  • Templates — pre-built bots for lead gen, FAQs, booking and surveys.
  • Analytics — track completion and conversion to improve flows.

The combination lets you start with a reliable scripted flow and layer AI in where open-ended answers help.

How does Landbot pricing work?

Landbot is freemium: the free Sandbox tier lets you build and test with a small monthly chat allowance. Paid plans scale by chats, AI chats and seats, with website/messenger automation in the lower tiers and WhatsApp automation in a dedicated, pricier tier. Two practical notes for buyers: pricing is quoted in euros, so convert carefully for USD budgets, and AI chats are metered with overage beyond the included amount.

Landbot plans in EUR (verify current pricing at landbot.io)
PlanRoughlyChats/moNote
Sandbox€01001 seat, testing
Starter€40/mo500100 AI chats, 2 seats
Pro€100/mo2,500API access, 3 seats
WhatsApp Pro€200/mo10,000 WhatsApp messages

Where does Landbot fall short?

A few honest caveats. Currency: EUR pricing means USD-first teams need to convert and watch FX. AI metering: AI chats are capped per plan with overage costs, so heavy AI usage can get expensive faster than the base chat limit suggests. And if your real need is human live chat with AI support layered on, a tool like Tidio may fit better than a flow-first builder. Landbot is at its best when the job is designed, repeatable conversational flows.

Who is Landbot best for?

Who Landbot is for

  • Marketing teams building lead-generation chatbots
  • SMBs adding WhatsApp support or commerce flows
  • Agencies building bots for multiple clients

Who should look elsewhere

  • Teams wanting a fully human live-chat tool first (see Tidio)
  • Very high AI-chat volumes where metering gets costly

Keep comparing

Top Landbot alternatives

Tidio logo

Tidio

4.3

Tidio combines live chat, chatbots and an AI support agent (Lyro) that can resolve tickets on its own, with a genuinely useful free tier and deep Shopify integration. It's a strong fit for ecommerce and SMB support teams. The weak spot is a big pricing gap between mid-tier and enterprise, and AI conversations are metered separately.

Freemium Free tier

Frequently asked questions

Does Landbot have a free plan?

Yes — the free Sandbox tier covers 100 chats a month with one seat, enough to build and test a bot. Paid plans start at around €40/mo (Starter) and add more chats, AI conversations and seats.

Can Landbot build WhatsApp chatbots?

Yes, but WhatsApp automation sits in a dedicated, higher tier (WhatsApp Pro, around €200/mo) that includes a bundle of WhatsApp messages. If WhatsApp is your main channel, price that tier specifically.

Landbot vs Tidio — what's the difference?

Landbot is a flow-first chatbot builder — you design conversational paths visually, great for lead-gen and structured flows. Tidio leans more toward live chat plus AI support (Lyro) for customer service. Choose Landbot for designed bot flows, Tidio for support and live chat.

Do I need to code to use Landbot?

No. Landbot is genuinely no-code — you build bots by dragging blocks in a visual editor. Developers can go further with API access on higher tiers, but you can launch a useful bot without writing any code.

How are Landbot's AI chats priced?

AI chats are metered separately from regular chats, with a monthly included allotment per plan and a per-chat overage beyond it. If you expect heavy AI usage, model that cost rather than relying on the base chat limit.

Landbot